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infoSpring, LLC
628 N. Diamond Bar Blvd.
Diamond Bar, CA. 91765
Ph. (909) 396-9965
Fax. (909) 396-9265
info@infoSpring.com
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| | .gif) | "The Most Innovative Software Solution Worldwide" - 2005 Microsoft Annual Worldwide Partner Conference
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e-Synergy's Web-based collaboration platform unifies people, processes and knowledge, creating an accurate, real-time view of your organization's personnel, finance, workflow, documents and asset information by integrating and consolidates corporate data into a single database.
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Business Process Management (BPM)
By automating the routine business processes within your organization, you can increase efficiency, reduce errors, increase accountability, and ensure compliance with standards and legal requirements. Exact e-Synergy’s business process management (BPM) capabilities enable you to use workflow to quickly distribute tasks to the right people, track the progress of each task, and report on the results. Because business processes often involve stakeholders outside of your organization, e-Synergy’s workflow automation isn’t limited to your employees - your customers and business partners are also involved.
Customer Relationship Management (CRM)- Centralize every business aspect around Customers, Prospects, Resellers & Vendors.
The e-CRM functional component is the meeting point for all information concerning customers and prospects. The information on the customer card is linked to all the relevant documents and information, such as contracts, invoices, financial transactions, sales sheets, meeting and visit reports, customer questions and complaints including the status of the responses, and reseller or distributor information. e-CRM is an essential tool for effective, goal-oriented account management and sales automation, including the planning of activities per account, recording hours spent on an account, managing marketing campaigns, as well as publishing online product information and catalogs.
Workflow Management- Increase operational efficiency and replace manual, unsecured processes
e-Workflow helps you process, streamline and monitor the requests within your company. Electronic processes defined in e-Workflow ensure that requests are routed to the person's workflow who is responsible for completing that type of request. Through the use of this functional component, the rules and procedures formulated for every type of request are managed. Uniform and efficient processing of requests is thus guaranteed. e-Workflow offers your employees, customers and partners the ability to view the current status of requests, without having to call, write or e-mail.
Document Management- Information Exchange with advanced publication & search possibilities.
Creating, storing and managing documents centrally forms the basis of e-Documents. You can link documents to customers, employees, products, projects and other documents any way you like. e-Documents offers you simple ways to set up and manage Web sites for target groups that can be defined within e-Synergy. Whereas e-mail messages are only visible for the sender and the receiver(s), message traffic in e-Documents is part of the system and is available to keep everyone informed of new developments related to specific projects or clients for example. Users of particular information, such as the minutes of a meeting with links to other relevant documents, always have access to the same version of the information.
Project Management- Seamlessly connect budgets, resources, documents and tasks to projects.
With e-Project the employees involved have access to all relevant project information at any point in the project cycle, such as the availability of people and assets, contract information, requests and their status, time input and budgets. These tools offer management of projects based on workflows, creating cost and revenue forecasts and generating project reports. You can also define who has access to what project information. Additionally,
e-Project functions as a knowledge base for storage of all information related to completed projects.
Human Resource Management- Manage your personnel with security, roles and rules based access.
In addition to traditional human resources management functions, the e-HRM functional component
offers your employees Web-based access to their personal information. With e-HRM, every employee has access to the products, customers, documents and workflows with internal or external requests, to which they
are linked.e-HRM also offers a wide range of functions for generating reports and statistical information
that provide up-to-date insight into the performance of your most important asset and means of
production: your employees.
Event Manager
Most event management solutions define the events important to your organization, but with Exact Event Manager, from Exact Software, you get to define not only the events, but the actions you would like to take in response. With Exact Event Manager , you can define specific events within your ODBC compliant data source that need monitoring. If the event occurs, or passes, it can trigger multiple responses, ranging from automating Exact e-Synergy workflow, to sending an email, pager message or even generating reports. Benefits derived from Exact Event Manager include. - Eliminate manual tasks and human error
- Generate early awareness and detection of problems
- Align individual actions to priorities
- Provide immediate and accurate information to key personnel
- Ensure real-time inventory management, order tracking and billing
- Increase focus on revenue priorities and cost reduction initiatives
- Improve management and efficiency throughout your organization
More Features...
Reporting- Real-time reporting and analysis for informed operational decision making. Analyze business processes with activity reporting based on workflow transactions.
Wireless- Anywhere, anytime access via a common Web-based browser from desktops around the world including your PDA. |
